Logging & Reporting an Issue

The Support tab has two tools for when something needs troubleshooting.

Support Logging

Tick Support logging to switch the app’s logging from normal to detailed (verbose) mode — useful if you’re working with support to diagnose an issue, since it captures much more detail about what the app is doing. This takes effect immediately, no restart needed, and stays on across restarts until you switch it off again. Leave it off for normal day-to-day use.

Report an Issue

Click Report an Issue to open a short form: your name, email, and a description of the problem. There’s also a checkbox (ticked by default) to attach a diagnostic log — if left on, Squawker PC automatically zips your recent log files to your Desktop.

When you click Send, Squawker PC opens your default email program with a pre-filled message (including your app version) addressed to UKAFG support. If you had the log-attach option ticked, a File Explorer window also opens with the zipped log file selected — you’ll need to manually drag that zip file into the email before sending, since your email program’s mailto link can’t attach files automatically. If your email client doesn’t open for any reason, you’ll be shown UKAFG’s support email address to contact directly instead.