UKAFG Privacy Policy

1. Introduction

This Privacy Policy explains how UKAFG (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use UKAFG, Squawker PC, and Squawker Online.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK privacy and electronic communications laws.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Username
  • Billing information (via our payment processor)
  • Subscription details

2.2 Device Information

To manage licensing and prevent misuse, Squawker PC and Squawker Online collect:

  • Device ID
  • Operating system information
  • Activation timestamps
  • Number of devices linked to your account

2.3 Usage Information

We collect limited usage data to maintain service integrity:

  • Login dates and times
  • IP address at login
  • Activation history
  • Access logs for subscription validation

2.4 Payment Information

Payments are processed securely through third‑party providers (e.g., Stripe, PayPal). We do not store or process card numbers or financial details on our servers.

2.5 Communication

If you contact us, we may store:

  • Emails
  • Support requests
  • Refund or account‑related correspondence

2.6 Export & Activity Monitoring

To protect UKAFG’s intellectual property and ensure compliance with personal‑use licensing, we collect non‑personal usage analytics relating to export behaviour within UKAFG services.

This may include:

  • Number of exports performed
  • Types of exports performed
  • Locations or regions selected during exports
  • Frequency and volume of exports
  • Patterns indicative of automated extraction or commercial activity

Monitoring is strictly limited to actions performed within UKAFG platforms and does not track users outside our services.

3. How We Use Your Information

We use your information to:

  • Provide access to UKAFG services
  • Manage subscriptions and renewals
  • Validate licences and device activations
  • Prevent misuse, scraping, or unauthorised access
  • Detect identity manipulation or multiple‑account abuse
  • Process payments and refunds
  • Respond to support requests
  • Maintain service security and integrity

3.1 Export Monitoring & Misuse Detection

Export‑related analytics are used under our legitimate interest to:

  • Detect unauthorised commercial use
  • Identify high‑volume or unusual export behaviour
  • Prevent data extraction, redistribution, or scraping
  • Enforce licence terms
  • Protect proprietary frequency data

Where usage patterns exceed reasonable personal‑use levels, an account may be flagged for manual review. No automated decision‑making is used.

We do not sell, trade, or share your data with third parties for marketing.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to provide your subscription and access
  • Legitimate interest – to protect UKAFG data and prevent misuse
  • Legal obligation – for accounting and tax compliance
  • Consent – where applicable (e.g., optional communications)

5. Device ID & Security Controls

To protect UKAFG’s intellectual property, we use device‑specific identifiers.

Device IDs are used to:

  • Validate Squawker PC activations
  • Prevent unauthorised access
  • Block devices linked to misuse or conflict of interest
  • Enforce subscription limits

Device IDs are stored securely and are not shared with third parties.

6. Cookies & Similar Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and improve your experience.

Cookies used by UKAFG do not contain personal data such as names or addresses.

6.2 Cookies We Use

Essential Cookies Required for the website and services to function, including:

  • Login session cookies
  • Subscription and account management cookies
  • Shopping cart cookies
  • Security and authentication cookies

Without these cookies, UKAFG services cannot operate correctly.

Performance & Analytics Cookies Used to understand how visitors use the site:

  • Improve website performance
  • Identify errors
  • Understand general usage patterns

Analytics data is anonymous and does not identify individual users.

Payment Provider Cookies Stripe, PayPal, and other processors may set cookies during checkout for:

  • Fraud prevention
  • Secure payment processing
  • Session validation

We do not control these cookies directly.

6.3 Managing Cookies

You can control or disable cookies through your browser settings.

Please note:

  • Disabling essential cookies may prevent you from logging in
  • Subscription and account features may not work correctly
  • Checkout may fail if payment cookies are blocked

7. Data Sharing

We only share data with:

  • Payment processors (for billing)
  • Technical service providers (hosting, security, analytics)

These providers are GDPR‑compliant and only process data as required to deliver their services.

We do not share data with advertisers, data brokers, or external marketing companies.

8. Data Retention

We retain data only as long as necessary:

  • Account information: while your account is active
  • Activation logs: for security and fraud prevention
  • Payment records: as required by UK tax law
  • Support messages: for service history and fraud protection

You may request deletion of your account at any time (see Section 10).

9. Protecting Your Data

We use industry‑standard security measures to protect your information, including:

  • Encrypted connections (HTTPS)
  • Secure server infrastructure
  • Access controls
  • Device‑ID validation
  • Anti‑scraping protections

No system is completely immune to risk, but we take all reasonable steps to safeguard your data.

10. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to certain processing
  • Request a copy of your data (data portability)

To exercise these rights, contact us using the details in Section 12.

11. Children’s Privacy

UKAFG is not intended for users under 16. We do not knowingly collect data from children.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

UKAFG Support Email: rick@ukafg.co.uk Website: https://ukafg.co.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Continued use of UKAFG services constitutes acceptance of the updated policy.

14. Transparency About Monitoring

UKAFG uses export‑related analytics solely to protect its data, enforce licence terms, and prevent unauthorised commercial use. This monitoring is:

  • Proportionate
  • Limited to UKAFG platforms
  • Processed under legitimate interest
  • Reviewed by humans
  • Not used for marketing or profiling
  • Not shared with third parties

By continuing to use UKAFG services, you acknowledge and accept this monitoring as part of our security and anti‑misuse measures.

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