UKAFG Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of UKAFG, Squawker PC (Windows software), and Squawker Online (web-based platform). By creating an account or accessing any UKAFG service, you agree to these Terms.

UKAFG provides frequency-related data, reference material, and software tools for personal hobby use and, where applicable, authorised commercial use under a separate commercial licence.

In these Terms, “UKAFG data” means any frequency, callsign, location or reference data supplied through any UKAFG service, in any form, including data shown on screen, held in Squawker PC, or saved in an exported file.

2. Personal Use Only (Standard Subscriptions)

All standard UKAFG subscriptions, including UKAFG database access, Squawker PC, Squawker Online, Active Mil and WtrBrowser, are licensed strictly for personal, non-commercial use.

2.1 What personal use means

  • Accessing UKAFG data for your own hobby or research
  • Using UKAFG software on your own devices
  • Viewing, searching, or referencing UKAFG data privately
  • Exporting UKAFG data to program your own radios or to load into your own software, for the places where you personally listen

2.2 What personal use does not include

  • Selling radios programmed with UKAFG data
  • Using UKAFG data within any business, organisation, or commercial activity
  • Incorporating UKAFG data into any paid service, website, or dataset
  • Using UKAFG data to support or enhance a competing product or service
  • Sharing, publishing, or redistributing UKAFG data, or any file exported from it, with anyone else
  • Bulk or systematic exporting: exporting or copying results for many different locations, for wide geographic areas, or in a volume beyond what one person needs for their own listening
  • Building up a copy of the UKAFG database, or a substantial part of it, by any means, including a series of smaller exports

2.3 Exported data

The export features are provided for personal use only. A file exported from UKAFG, and any data copied from a UKAFG page, remains UKAFG data and stays subject to these Terms. You may keep it only for your own personal use, you may not pass it to anyone else, and you must delete it if UKAFG ends your access under section 7.

If you intend to use UKAFG data commercially, you must hold a valid UKAFG Commercial Data Licence.

3. Commercial Use & Commercial Data Licence

Commercial use of UKAFG data is not permitted under standard subscriptions.

Commercial use includes:

  • Selling pre-programmed radios
  • Providing radio programming services
  • Operating a frequency-data website or database
  • Creating or distributing files containing UKAFG data
  • Using UKAFG data in any paid or revenue-generating activity

3.1 UKAFG Commercial Data Licence

A Commercial Data Licence allows hobby sellers, radio programmers, and small businesses to legally use UKAFG data when selling pre-programmed radios.

3.2 What the Commercial Licence allows

  • Loading UKAFG frequency data into radios intended for resale
  • Using UKAFG data within commercial programming software
  • Advertising radios as “Programmed using UKAFG data under commercial licence”
  • Using UKAFG data for any commercial activity involving radio programming or configuration
  • Use of Squawker PC and Squawker Online for commercial radio programming

3.3 What the Commercial Licence does not allow

  • Reselling or distributing the raw UKAFG database
  • Publishing the database online or sharing it with third parties
  • Transferring the licence to other sellers or businesses
  • Bulk redistribution of UKAFG data in any form
  • Using UKAFG data to build or enhance a competing frequency-data service

3.4 Licence term

  • Valid for 12 months from purchase
  • Single-user licence (one seller / one business)
  • Renews automatically annually

3.5 Attribution requirement

Commercial licence holders must include the following line in product descriptions or packaging:

“Radio programmed using UKAFG data under commercial licence.”

4. Competitor Access Prohibition

To protect UKAFG’s intellectual property, access is not permitted for individuals or organisations who:

  • Operate a frequency-data website, database, or commercial radio-programming service
  • Sell or distribute frequency-related data commercially
  • Develop products or services that compete with UKAFG or Squawker
  • Intend to benchmark, analyse, or reverse-engineer UKAFG data or software

Where a conflict of interest exists, UKAFG may:

  • Decline access
  • Terminate accounts
  • Block device IDs
  • Prevent future sign-ups

Refunds in these cases follow section 7.2. This section applies regardless of the name, email address, or identity used during registration.

5. Identity Accuracy & Multiple Accounts

Users must provide accurate personal information when creating an account.

The following behaviours may result in immediate account closure:

  • Using multiple identities or aliases
  • Using mismatched billing names
  • Creating multiple accounts to bypass restrictions or usage limits
  • Providing false or misleading personal details
  • Attempting to conceal commercial activity

UKAFG may request verification where identity inconsistencies are detected.

6. Device ID & Access Control

UKAFG software products use device-specific identifiers to manage licensing and prevent misuse.

UKAFG may:

  • Block specific device IDs
  • Prevent activation on known devices
  • Restrict access where misuse or conflict of interest is identified

Device-ID blocking is permanent and applies regardless of future account names or email addresses.

7. Suspension & Account Termination

7.1 When UKAFG may suspend or end access

UKAFG may suspend, restrict, or terminate access where:

  • These Terms are breached
  • Commercial use takes place, or UKAFG reasonably believes it is taking place, without a valid licence
  • UKAFG data is extracted, or UKAFG reasonably believes it is being extracted, in breach of sections 2 or 9
  • A conflict of interest exists
  • Identity manipulation is identified
  • Attempts are made to get round restrictions or usage limits
  • UKAFG data or software is at risk of misuse

Suspension or termination may occur without prior notice where UKAFG needs to act quickly to protect its data. UKAFG will tell you by email that it has acted and why.

7.2 Refunds on termination

  • Where UKAFG ends your access because of your breach of these Terms, including unlicensed commercial use, extraction of data, false identity, or getting round restrictions, no refund is due for any period, used or unused.
  • Where UKAFG ends your access for a reason that is not your breach, such as a conflict of interest that you did not conceal, UKAFG will refund the unused part of your subscription on a pro-rated basis.

7.3 After termination

Your licence to use UKAFG data ends when your access is terminated. You must stop using and delete all UKAFG data you hold, including exported files, and confirm in writing that you have done so if UKAFG asks.

8. Refund Policy (Digital Services)

8.1 Your right to cancel, and when it ends

If you buy as a consumer, the law normally gives you 14 days to cancel an online purchase. UKAFG services give access to digital data immediately. At checkout you ask UKAFG to start your access straight away, and you acknowledge that your right to cancel ends once that access has begun.

Once a user has:

  • Logged into UKAFG
  • Activated Squawker PC
  • Logged into Squawker Online
  • Viewed, downloaded, exported, or used any UKAFG data
  • Activated a licence on any device

no refund will be issued, except where section 7.2 or the law requires one. Digital data cannot be “returned” once accessed.

8.2 Wrong subscription purchased (Squawker PC vs Squawker Online)

If a user purchases the wrong subscription and has not accessed any data, they must contact UKAFG within 48 hours.

UKAFG will:

  • Ask the user to purchase the correct subscription
  • Refund the incorrect subscription once the correct one is purchased
  • Transfer access if appropriate

Once access has occurred on either platform, refunds or transfers are no longer possible.

8.3 Forgetting to cancel

Subscriptions renew automatically. If a user forgets to cancel:

  • Refunds will not be issued if the renewal period has begun and access has occurred
  • If no access has occurred after renewal, UKAFG may issue a refund at its discretion

Users are responsible for managing their own subscription renewals.

8.4 Commercial licence refunds

Commercial licences follow the same rules:

  • No refunds once data has been accessed
  • No refunds once Squawker PC or Squawker Online has been used
  • No refunds once radios have been programmed using UKAFG data

If a commercial licence was purchased in error and no access has occurred, UKAFG may refund or transfer the licence.

8.5 Abuse prevention

UKAFG will refuse a refund where behaviour indicates:

  • Extraction or attempted extraction of data
  • Misuse of trial periods
  • Multiple identities
  • Repeated refund requests
  • Attempts to obtain data without payment

Refunds are issued only in accordance with these Terms.

9. Intellectual Property

All UKAFG data, software, content, and reference material are protected intellectual property. The UKAFG database is the product of substantial investment in obtaining, verifying, and presenting its contents and is protected by copyright and by database right.

9.1 What users may not do

  • Extract or re-use all or a substantial part of the UKAFG database
  • Repeatedly or systematically extract or re-use smaller parts of it, whether through exports, copying from pages, or any other means
  • Use any script, bot, scraper, browser extension, or other automated tool to access or collect UKAFG data
  • Redistribute UKAFG data in any form
  • Use UKAFG data to build or enhance competing datasets
  • Reverse-engineer UKAFG software or database structures
  • Get round, or attempt to get round, any usage limit or access control

Exporting for personal use within section 2.1 is not a breach of this section.

9.2 If this section is breached

UKAFG may terminate the account under section 7, require the deletion of all UKAFG data held and written confirmation of that deletion, and take legal action to recover its losses and to stop further use of the data.

10. Changes to Terms

UKAFG may update these Terms & Conditions. UKAFG will tell members about any material change by email or by a notice at login before it takes effect. Continued use of the service after that notice constitutes acceptance of the updated Terms. A member who does not accept a material change may cancel before it takes effect.

11. Returns Policy for Printed Guides

Returns and refunds for printed guides are covered by the UKAFG Returns & Refunds Policy, which forms part of these Terms.

12. Accessibility & Digital Format Limitations

UKAFG data and software are supplied in the formats described on the website at the time of purchase.

  • Squawker PC runs on Windows only
  • Squawker Online requires a current web browser and an internet connection
  • Export formats are provided for the scanners and software listed on the website. UKAFG does not guarantee that an export will work with every radio, firmware version, or third-party program
  • Printed guides are supplied in print only and are not available in alternative formats

If you have an accessibility need that these formats do not meet, contact UKAFG before purchasing and we will tell you what is possible.

13. Usage Monitoring, Fair-Use Limits & Anti-Misuse Protection

To protect UKAFG’s intellectual property and ensure compliance with personal-use licensing, UKAFG monitors certain usage behaviours across its services, including Squawker PC, Squawker Online, Active Mil, and WtrBrowser.

13.1 What UKAFG monitors

UKAFG records usage data linked to your account, including:

  • Searches performed and the locations or regions searched
  • Number, type, and size of exports, including data copied from results pages
  • The locations or regions exported
  • Scanner programming carried out in Squawker PC
  • The date and time, IP address, and device ID of each action
  • Patterns indicative of automated extraction or commercial activity

Monitoring is limited to actions performed within UKAFG platforms. Usage records are normally kept for 90 days, and for longer where an account is under review or in dispute.

13.2 Purpose of monitoring

Monitoring is carried out under UKAFG’s legitimate interest in:

  • Preventing unauthorised commercial use
  • Detecting data extraction or redistribution
  • Protecting proprietary frequency data
  • Enforcing licence terms
  • Maintaining service integrity

Monitoring is proportionate, limited to what is necessary, and never used for unrelated purposes.

13.3 Automatic fair-use limits

UKAFG applies automatic limits to exporting. Where an account has exported or copied results for more different locations than UKAFG considers consistent with personal use within a set period, further searches for new locations are refused automatically until that period has passed. Locations already exported remain available.

  • The limits are set by UKAFG and may change without notice
  • A limit is a temporary restriction on part of the service, not a termination and not a finding of misuse
  • Reaching a limit does not entitle the user to a refund or to an extension of their subscription
  • Reaching a limit alerts UKAFG and may lead to a review under section 13.4

A user who needs more than the limits allow may contact UKAFG about a Commercial Data Licence.

13.4 Review and action

Where usage reaches a limit, or otherwise exceeds reasonable personal-use levels, UKAFG may:

  • Flag the account for review
  • Suspend access while the review takes place
  • Ask the user to explain their usage
  • Terminate access under section 7

A user asked to explain their usage must reply within 7 days. If no satisfactory explanation is received in that time, UKAFG may treat the usage as a breach of these Terms.

The automatic limits in section 13.3 are the only action taken without a person. Every decision to suspend or terminate an account is made by a person, and a user may ask UKAFG to reconsider it by email.

13.5 Transparency & privacy

Usage data is processed in accordance with UK GDPR and UKAFG’s Privacy Policy, and is not shared with third parties except where needed to enforce these Terms or where the law requires it.

Users agree to this monitoring and to these limits by using UKAFG services.

13.6 Examples of misuse indicators

Indicators of potential commercial use or extraction include, but are not limited to:

  • Exporting multiple location-specific lists in short time periods
  • Repeated exports covering wide geographic areas
  • Exporting locations with no apparent connection to where the user lives or listens
  • High-volume export activity inconsistent with personal hobby use
  • Heavy export activity soon after joining
  • Behaviour suggesting automated scraping or bulk extraction

These indicators do not on their own prove misuse. They trigger the limits in section 13.3 and the review in section 13.4.

14. General

14.1 Your statutory rights

Nothing in these Terms removes or limits any right you have as a consumer that cannot lawfully be removed or limited.

14.2 If part of these Terms cannot be enforced

If a court finds that any part of these Terms cannot be enforced, the rest continue to apply.

14.3 Governing law

These Terms are governed by the law of England and Wales. A consumer living in Scotland or Northern Ireland may also bring proceedings in their own courts.

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